Privacy policy

Information you provide to us

When you submit an enquiry through our website, we may collect:

• Full name
• Work email address
• Company name
• Type of enquiry
• Any information you choose to include in your message

If you contact us directly by email, we may also receive the information contained in your email and any information you choose to provide.

Please do not submit sensitive personal information through our general contact form unless it is necessary for your enquiry.

Technical information

When you visit the website, our hosting, security and infrastructure providers may automatically process limited technical information necessary to deliver, protect and operate the website.

This may include information such as:

• IP address
• Browser and device information
• Requested pages or URLs
• Date and time of requests
• Referring information, where provided by your browser
• Security, diagnostic and network information

We do not currently use the Consult Hub website for advertising tracking, behavioral advertising or session replay.

We may use information collected through the website to:

• Respond to enquiries and communicate with you
• Understand your requirements and determine how Consult Hub may be able to assist you
• Provide information about our services or HUMN+ when requested
• Operate, maintain and secure the website
• Prevent spam, abuse, fraud or misuse
• Maintain appropriate business records
• Improve the reliability and operation of our website
• Comply with applicable legal and regulatory obligations
• Establish, exercise or defend legal rights where necessary

We do not sell personal information.

Submitting an enquiry through our website does not automatically subscribe you to marketing communications.

When you submit the Consult Hub contact form, the information you provide is processed so that your enquiry can be delivered to Consult Hub at hello@consult-hub.com.

The website may also send an automatic acknowledgement to the work email address you provide.

The contact form is not designed to create a permanent website database of submitted enquiries.

However, information associated with an enquiry may be processed or retained through:

• Consult Hub's email systems
• Our transactional email delivery provider
• Temporary anti-spam and rate-limiting processes
• Security, delivery and operational logs maintained by relevant service providers

We may retain resulting email communications where reasonably necessary to respond to your enquiry, maintain business records, manage a potential or existing business relationship, resolve disputes, or comply with applicable legal obligations.

Consult Hub has intentionally configured this website to minimize unnecessary tracking.

We do not currently use cookies for advertising, remarketing or marketing analytics.

The website or its infrastructure providers may use limited cookies or browser storage where necessary for security, deployment, routing, website functionality or navigation.

For example, technical infrastructure may use security or routing mechanisms to protect and reliably deliver the website, and the website may temporarily store navigation state within your browser session.

These technologies are not intended to build advertising profiles about visitors.

If we introduce analytics, advertising, marketing cookies or other non-essential tracking technologies in the future, we will review our consent and disclosure requirements and update this Privacy Policy where appropriate.

We use trusted third-party technology and service providers to help host, secure, operate and support the website and deliver transactional communications.

These providers may process limited personal or technical information where necessary to provide their services to us.

Depending on the service involved, this may include website hosting and delivery, security and bot protection, infrastructure, transactional email delivery and related technical operations.

We expect providers processing personal information on our behalf to handle that information in accordance with applicable contractual and legal requirements.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or subsequently processed.

The appropriate retention period may depend on the nature of the information, our relationship with you, business and operational requirements, dispute-resolution needs, and applicable legal or regulatory obligations.

Technical, security and delivery records maintained by infrastructure providers may be subject to those providers' applicable retention practices.

We use reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

Our website also uses infrastructure and security measures intended to protect against spam, abuse and malicious traffic.

However, no internet transmission, email system or electronic storage system can be guaranteed to be completely secure.

Consult Hub operates across the MENA region and uses technology and service providers that may operate infrastructure in different countries.

As a result, information may be processed in countries other than the country from which you access the website.

Where required by applicable law, we take appropriate steps in relation to international processing and transfers of personal information.

Depending on where you are located and the law applicable to the processing of your personal information, you may have rights concerning your personal information.

These may include rights to request:

• Access to personal information concerning you
• Correction of inaccurate or incomplete information
• Deletion of personal information in certain circumstances
• Restriction of certain processing
• Objection to certain processing
• Withdrawal of consent where processing is based on consent

Other rights may apply depending on applicable law.

To submit a privacy-related request, contact us at:

hello@consult-hub.com

We may need to verify your identity before fulfilling certain requests.

Our website may contain links to websites or services operated by third parties, including social-media platforms.

When you follow a third-party link, that third party may collect or process information according to its own privacy practices.

Consult Hub is not responsible for the privacy, security or content practices of third-party websites or services.

We encourage you to review the relevant privacy information provided by those third parties.

HUMN+ is a product being developed by Consult Hub.

The Consult Hub corporate website currently presents information about HUMN+ but is separate from the HUMN+ application environment.

This Privacy Policy applies to the Consult Hub corporate website unless otherwise stated.

When HUMN+ becomes available to users, separate or additional privacy terms may apply to information processed through the HUMN+ application.

The Consult Hub website and services are intended for businesses and professional users and are not directed toward children.

We do not knowingly use this website to solicit personal information from children.

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices or applicable legal requirements.

When we make changes, we will update the “Last updated” date at the top of this page.

If you have questions about this Privacy Policy, wish to exercise a privacy right, or have concerns about how Consult Hub handles personal information, contact: